These instructions will help you use ZSentry with any mix of email, webmail, SMS (texting), fax, voicemail, calendar, web forms, file storage, cloud service and more.ZSentry includes secure two-factor login, HIPAA and regulatory compliance with NO SCANNING OF YOUR MESSAGES, and anyway mobility to reach any user device.
ZSentry means less work with IT and users. Your ZSentry-secured solutions will feel exactly like what you use today on the desktop and phone, and your recipients' solutions will also benefit from your use of ZSentry and yet feel exactly like what they use today.
Did you just signup?
Please follow steps 1-3 below to get full functionality. If you’re not using ZSentry in step 3 you’re missing the full picture!
1 ZSentry Usercode and Password
During signup, you created your ZSentry Password. Now, look in your Inbox for your ZSentry Usercode (six characters). These are your access codes, write both down and do not keep near your computer. We do not know or store your access codes.
For security reasons, you do not want your memory to become a single point of failure. Disregard opinions that say you should not write down your access codes. You alone should know both your Usercode and Password. If you did not receive your Usercode, check your INBOX and other folders. The email is sent from our zsentry.com email address. If you cannot find your Usercode and Password, touch Account Reset in ZSentry App»2 ZSentry App
Touch ZSentry App and bookmark to your Home screen or desktop. Touch Login and enter your access codes (from step 1). You are now ready to send and receive secure email using the Web. There is no setup. Your secure emails will be received in your regular Inbox, as usual.
3 ZSentry Client
Final step. No need to login after setup. While logged in to ZSentry App (step 2), scroll to the bottom of the screen and in the Dashboard line, touch "Personalize" then "Save". This will authorize your account and send a [ZMAIL INFO] email to your Inbox, called PASS (not to confuse with the ZSentry Password). The PASS contains setup information for your device apps. There is no plugin or installation.
This is an optional step for increased utility, security, and integrated use with Cloud clients (eg, Gmail, Google Apps, Office 365, Yahoo, Zoho), Mail clients (eg, Outlook, MS Hosted Exchange on Office 365, Apple Mail), tablets and phones (eg, iPad, iPhone, Android, BlackBerry, Nokia). The PASS is sent without delay. If it seems to be taking too long to arrive, check your INBOX or other folder for a message from zsentry.com. You can also request again.After you receive your PASS, choose an option below (you may use all):
Setup Tablets / Phones
Setup Google Apps / Gmail / Cloud Clients
Setup Outlook / Mail Clients
For Developers, Business Automation
More Use Options
4. How Can I Personalize ZSentry?
ZSentry provides a range of sender-defined choices for sending secure email, SMS, data storage, and other uses. The choices include Expiration Time (Self-Destruct), Return Receipt, Secure Vault, Mandatory Recipient Registration, and Mandatory Login. These are some of the different ways ZSentry can secure the message that you send or store:
For example, you can activate:
See also ZSentry for Google Apps How-To»
5. What If I Forget My Password or Usercode?
That's why we suggested you write both down (and do not keep them near your computer). Now, you can reset your account to get new access codes, then redo steps 1-3. Touch "Reset Account" in the ZSentry App or touch Reset Account. ZSentry does not store or know your Usercode or Password.
6. Where's My Account Information?
After you log in to ZSentry App, you will see your registered Name and Email Address. When using ZSentry App, Client or API, send an email to yourself to see your registered Name, Email Address, and Organization Name. Please make sure they are correct.
7. How Can I Delete My Account?
Use the ZSentry App or touch Delete Account»
8. Frequently Asked Questions
Touch to read more Frequently Asked Questions»
9. Where Are The HIPAA And Other Regulatory Compliance Terms?
Touch to read the ZSentry Compliance Statement»
10. What Are The Terms Of Service For My Premium Account?
ZSentry Premium Terms of Service»
HELP: Call Toll Free
Our ZSentry Certified Partners» may also provide local and online support & setup services for your organization, and help assure regulatory compliance.
Why Your Organization Should Use ZSentry
|Main Technical Notes|