ZSentry Sign In
After step 3, you will not need to sign in again.
1 Signup » 2 Login » 3 Setup »
You will need to use a ZSentry account. The Free Trial is not a ZSentry account. To have an account, you may signup through your organization or individually. For pricing and purchase, go to Pricing»
Individual or two Users: Follow steps 1-2-3 below. Then, use ZSentry with any mix of devices, apps, and solutions.
Organizations (>2 Users): The organization's ZSentry Account Managers (ZAM) control account roll-out, adding and removing users, and use.
The ZAM will follow steps 1-2-3 below; if Centralized Management is chosen, Users will not follow steps 1-2-3. We ask the organization's ZAM to read and be familiar with this page, and then expand and follow the Account Roll-Out instructions:
Account Roll-Out for Organizations (tap to expand / close)
1 Signup: ZSentry Password and Usercode
You must have a ZSentry Account. Upon account start or reset, ZSentry sends an activation link to your Inbox, which you use to confirm your identifiers and create your ZSentry Password. You will receive by return email your ZSentry Usercode (six characters). These are your access codes. Write both down and keep them safe, not near your computer.
More about: Access Codes
2 Login / Portal / Dashboard: ZSentry App
Touch ZSentry App » and bookmark to your Home screen or desktop. Touch Login and enter your access codes (from step 1). You are now ready to send and receive secure email using the Web. There is no setup. Your secure emails will be received in your regular Inbox, as usual.
More about: Portal and Dashboard
3 Setup: ZSentry Client (nothing to learn, no sign in, faster to use)
While logged in to ZSentry App (step 2, above), scroll to the bottom of the screen and in the Dashboard line, touch "Personalize" then "Save". This will authorize your account and send a [ZMAIL INFO] email to your Inbox, called PASS (not to confuse with the ZSentry Password) with the ZSentry Client setup information that you will use.
More about: ZSentry Client After you receive your PASS: get instructions per device / app »
4. How can I configure ZSentry or get a BAA for HIPAA compliance? Personalize ZSentry?
ZSentry services are provided using the ZSentry End-to-End Sans Target encryption technology in which ZSentry does not have the keys to decrypt and no protected data is permanently stored with ZSentry, although encrypted. The user and not ZSentry or a provider holds the keys. ZSentry works both as a “conduit” and as a “sealed service” in the HIPAA context and satisfies the Safe Harbor provision of the HITECH Act, which exempt your organization of:
Nonetheless, if desired and for the same effect under HIPAA, ZSentry can sign a Business Associate Agreement with your organization as a Service User. To request, submit a Support Ticket for "HIPAA BAA" and provide the organization's characterization as a Covered Entity under HIPAA.
You can personalize ZSentry, including a range of sender-defined choices for HIPAA compliance, sending secure email, SMS, data storage, and other uses.
To read more about the Default configuration and how to personalize: click ZSentry Dashboard »
Google Apps and Gmail users: See also ZSentry for Google Apps How-To »
5. What If I Forget My Password or Usercode?
That's why we suggested you write both down (and do not keep them near your computer). Now, you can reset your account to get new access codes, then redo steps 1-3. Touch "Reset Account" in the ZSentry App or click Reset Account. ZSentry does not store or know your Usercode or Password.
6. Where's My Account Information?
After you log in to ZSentry App, you will see your registered Name and Email Address. When using ZSentry App, Client or API, send an email to yourself to see your registered Name, Email Address, and Organization Name. Please make sure they are correct.
7. How Can I Delete My Account?
Use the ZSentry App or touch Delete Account»
8. Frequently Asked Questions
Touch to read more Frequently Asked Questions»
9. Where Are The HIPAA And Other Regulatory Compliance Terms?
Touch to read the ZSentry Compliance Statement»
10. What Are The Terms Of Service For My Premium Account?
ZSentry Premium Terms of Service»
HELP: Call Toll Free
Our ZSentry Certified Partners» may also provide local and online services for your organization, and help assure regulatory compliance.
Why Your Organization Should Use ZSentry
|Main Technical Notes|