Help for New Users

Learn how you can use ZSentry to send, read, reply, and store information securely with any device. Get regulatory compliance and anyway mobility. Enjoy extended functionality in the desktop, tablet and phones with return receipt, secure vault, self-destruct, single-sign-on, and other functions. If you need a ZSentry account: go to signup >>

No Changes: You can continue to use your current IT solutions, devices, email provider, email address and Inbox. Your email is not received by or routed through ZSentry. There is no plugin or installation.
Please proceed from steps 1 to 3, for full functionality. If you’re not using ZSentry with a Mail or Cloud client (step 3) you’re missing the full picture!

1 ZSentry Usercode and Password: You already know your Password, which you created during signup. Your Usercode has six characters and was delivered to your email address.
Click to know more about your ZSentry Usercode and Password. If you did not receive your Usercode, check your INBOX and other folders. Spam filters may place the message into your SPAM folder. The email is sent from our zsentry.com email address. If you forget your Usercode or Password, click Account Reset in ZSentry App >>
2 ZSentry App: For Web Browsers. No setup. Bookmark and click ZSentry AppClick and bookmark to login, activate your account, use the Dashboard to enable features and personalize how you use ZSentry. Receive your secure email in your regular Inbox, as usual.
3 ZSentry Client: For Outlook, Mail, Exchange Server, and Cloud clients. No plugin. You first need to get your PASS. Login using ZSentry App (see above), scroll to the bottom of the screen and in the Dashboard line please click "Personalize > Save". A [ZMAIL INFO] email will be sent to your Inbox, with your PASS.
The PASS enables access certification and is sent without delay. If it seems to be taking too long to arrive, check your INBOX for a message from zsentry.com. Spam filters may place the message into your SPAM or BULK email folder. You can also request again.
After you receive your PASS, choose an option (you may use all):
Setup Tablets / PhonesGo
Setup Google Apps / Gmail / Cloud ClientsGo
Setup Outlook/ Mail Clients / Exchange ServerGo
More Use OptionsGo
Please make sure you complete steps 1 to 3 above, for full functionality.

Help For an overview and examples, get a Trial/Demo by clicking How ZSentry Works. You can also read further, contact the ZSentry Account Manager in your organization, or request a Support TicketClick and bookmark
Submit a Support Ticket for other uses, including the ZSentry API, secure forms, server-side and client-side automated tasks.
4. What If I Forget My Password or Usercode? You can reset your account. Use the ZSentry App or click Reset Account. ZSentry does not store and we do not know your Usercode or Password.

5. Your Account Information: You will see your Name and Email Address after you login. Please make sure they are correct, which helps make sure that you are at the correct server. ZSentry Sans Target technology eliminates online targets, provides per-message encryption with digital signature and US NIST timestamp, and protects your user login with two-factor anti-phishing authentication.

6. Hints: Try first to send a Zmail to yourself, to see how it works. You will receive the Zmail message at your email address, using your current email application. Follow the message instructions to read it. You can also send a Zmail to anyone you want, there is no need to pre-register your recipients.

7. Delete Account: Use the ZSentry App or click Delete Account

8. How To Deliver Documents Online, Fast, Securely and Verifiably: See Secure Document Delivery

9. Frequently Asked Questions
- How To Read: Follow the message instructions. Usually, just click a secure link. For added security, to make sure that the link is exactly what you see, you can copy the link and paste it in the location bar of your web browser.
- See the top Frequently Asked Questions

10. Terms Of Service
- BASIC: Reading or non-commercial use only. No cost. Read the BASIC Terms of Service
- PREMIUM: Commercial use. Read the PREMIUM Terms of Service

Why You and Your Partners Should Use ZSentry For Your Communications:
ZSentry online and mobile technology can help your business find new ways to go beyond cost reduction by focusing on generating more value to customers and users. ZSentry provides regulatory compliance with unfettered mobility, and makes your messages stand out from the clutter. Send secure messages with 1-click, including mail and SMS. Receive secure messages in your regular Inbox, as usual, and read with 1-click. Use the Dashboard to include branding, and personalize options.

COMPLY WITH BUSINESS REGULATIONS: Regular email is not a secure method of communication. Every email or attachment you send over a computer network is copied (and perhaps even backed up) on many different computers, without your explicit knowledge and consent. Anyone can send a regular email in your name or using your email address.
Do Not Have A ZSentry Account Yet?
Sign Up: To register your Name and Email Address with ZSentry, click Signup and select an option.
Email How-To instructionsSend instructions to yourself and friends using:
Mail client  |   Gmail  |   Windows Live  |   Twitter

Main Technical Notes
Overview   Key Features   ZSentry App   ZSentry Client   API   Smart IT   SAML & SSO
  Security   Usability   HIPAA & HITECH   Experience   Why ZSentry?   Red Flags   SUMMARY

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