Credential Recovery   Help 
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https://zsentry.com/
NOTE: You can also choose a new password and Reset Your Account. Reset is available for Basic and Premium users, and does not require preset.

This Premium-only service must be preset by you before you can use it. To preset, login and go to account management. We do not have a copy of your ZSentry Usercode, Return Code or Password.
Recover your ZSentry Usercode and Password
Enter your ZSentry account email address, the security Question you defined before and its Answer, exactly. Input is case sEnsiTiVE, except for your email address.
Your email address:
Question:
Answer:  Answer Peek™
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WARNING: Unauthorized access or use of this system is monitored and may subject violators to criminal and/or civil action. Use of this system is regulated by the Terms Of Service available at the Support Center page.